Members Frequently asked questions
General membership questions
What happens after I sign up?
Within 5-10 minutes of signing up to She Moves you’ll receive an email - in this email you’ll see a link to join the She Moves members only Facebook Group.
This group is called ‘Make Your Move’ and is where all the workouts are. Only members have access to this group.
You will need to request access to the group, our admin team will review your application and you’ll be let into the group within 24 hours.
What if I don’t get an email?
If you’ve not received an email within 10 minutes of your sign up please check your junk, spam or promotions folders as sometimes emails can land in there. If you still don’t see it please email admin@she-moves.co.nz with the full name and email address you signed up with. Our team will be more than willing to help you!
Where do I access the workouts?
Inside the closed Facebook group called ‘Make Your Move’. This is where all our workouts are filmed live and saved for you to watch anytime you want.
You can find the group via this link.
How do I make a live workout work?
Just head to the Facebook group at the time the live is scheduled and refresh the page. You will see the trainer and a red ‘LIVE’ button will appear in the left hand corner. You can see the trainer but the trainer can’t see you. Make sure you say hi in the comments section!
I can’t make the live workouts times, can I do them at another time?
Yes! All the workouts are saved inside the community and you can go back and do them on replay anytime that works for you.
Which workouts should I start with?
Fab question! Check out our quiz and this will help you figure out what workouts are best for you! Still not sure? Email us! renee@she-moves.co.nz we would love to help!
How do I find a replay workout?
If you are on a desktop: Scroll down the page and on the right hand side you’ll see ‘Topics’. Select the workout you are looking for and all the workouts related to that topic will come up.
Topics will come up on the right hand side of the screen if you are on a computer / desktop
If you are on a phone: Head into the Facebook group and navigate to the search bar / magnified glass - here please enter the workout you are looking for. The workouts will all come up under the selected topic.
See the search bar circled in red. Please search the workout you are looking for here. For example if you want all the She Tones Low Impact workouts to come up write ‘She Tones Low Impact’.
How do I access the most recent workouts for the week?
Please click the featured tab / button for the most recent workouts - as pictured below.
The featured tab will bring up the most recent workouts for the past fortnight.
The workouts are not in chronological order by date - why is this?
Unfortunately, we can’t control the Facebook algorithm so workouts don't display by date in chronological order. To access the most recent workout please use the featured tab/button as shown above or use the search function magnify glass again as mentioned above.
How do I stay up to date with challenges?
We have regular challenges for the community to keep you engaged and motivated to smash your goals. Keep a look out in the featured tab, this is where anything important will be posted. Otherwise, stay tuned on our ‘What’s on’ page on the website.
How do I stay motivated?
The million $ question right!? One of the best ways to stay motivated in the group is to comment under your workouts! Use this as a way to let the trainer know you are showing up and doing their workouts. You can ask them questions and they will always come back to you! If you have a friend in the group - tag them and motivate them to do some exercise. We know the more you engage within the community the more you will get out of it!
I’m keep to start She Lifts the weights workout - what equipment do I need and where can I purchase it?
To start this class you really don’t need to go out and buy anything if you don't want to. You could start by doing this class with cans from your pantry or filled-up drink bottles. If you do want to purchase weights all you'll need is a set of dumbbells - a good place to start with is 2-3kgs. Once you start to feel comfortable you can increase to 5kg. You can purchase weights from Kmart and The Warehouse really cheap, otherwise Torpedo7 or Rebel Sport are other good options.
I need to contact someone about my membership?
Cancelling your membership is easy and can be done through this link here. Just fill out the form!
Please note if you need to cancel your membership we have a 2 week notice period.
Please email admin@she-moves.co.nz for anything else related to your membership subscription.
Update my details
How do I update my credit card?
Updating your credit card details is easy and can be done through this link here Just fill out the form, we will be notified and take care of the rest
Pregnancy & Postpartum related questions
I’m pregnant - how can I ensure that the workouts I am doing are pregnancy safe?
We have 4 pregnancy's safe workouts per week:
She Starts - Low Impact Beginner Cardio Monday 10am
She Flows - Stretch Sunday 7.00pm
She Lifts - Weights Monday 6.10am
She Lengthens -Pilates Thursday 6:10am
To ensure you are doing a pregnancy safe class please look for the pregnancy icon as shown below with a red underline. You’ll also see these icons on the timetable inside the members group and on our website
She Moves pregnancy workouts are safe for anyone experiencing a normal pregnancy and has medical clearance from their GP / Midwife
Where can I find helpful pregnancy & Postpartum information inside the members group?
Just use the search #pregnancy_and_postpartum_information in the search bar. We have also added some quick links below. (These links will not work if you are not a paying member)
I have just been cleared to exercise post baby where should I start?
We recommend checking out our 5 min read on returning to exercise postpartum here.
When you feel ready please start with our postpartum workout called ‘She Restores - Pelvic Floor and Core Restore’ workout! This workout is designed specifically to help you rebuild your strength from the inside out, rehabilitate postpartum and build back into exercise safely. We recommend sticking with this class for a minimum of 6 weeks. You’ve got this!
I have abdominal separation, what online workouts are safe for me?
Our ‘She Restores - Pelvic Floor & Core Restore’ workout has been designed for women wanting to heal their abdominal separation so this would be a great place to start.
Our ‘She Starts’ and ‘She Flows - Stretch’ workouts will also be great! We also recommend booking in for a 1-1 consultation with one of our trainers so you have a great understanding of your separation and what you should/shouldn't be doing - everyone is different. Book here or email renee@she-moves.co.nz if you have any questions about out consultations
I have a prolapse, which workouts safe for me?
Our postpartum workout - ‘She Restores - Pelvic Floor & Core Restore’ is safe for those who have prolapse. This workout also has specific exercises and focus on the pelvic floor, it’s also all low impact. We also recommend seeing a women's pelvic floor physio regularly so you have a great understanding of your prolapse and what you should/shouldn't be doing - everyone is different. Book for a physio referral here
I am breastfeeding, will these workouts impact my milk supply?
Research suggests that moderate exercise shouldn’t affect milk supply, but, it’s really important to point out that everyone is different and it’s something that every feeding mum needs to be mindful of. Some women may find their supply is affected while others may have no problem at all. Make sure you wait 6 weeks before getting into exercise to allow your milk supply to establish. It's also very important to listen to your body and make your nutrition and hydration a top priority.
Got another question? Need more support?
We love hearing from our community! Gotta question? Wanna share a win? Please email us! We would be so happy to hear from you and point you in the right direction - renee@she-moves.co.nz
